Privacy Policy

1. Introduction

Eventilly ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account
• Event Information: Event details, dates, locations, guest counts, and preferences you enter
• Payment Information: Processed securely by Stripe; we do not store your full card details
• Communications: Feedback, support requests, and other communications you send us

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the service
• Device Information: Browser type, operating system, device identifiers
• Location Data: General location based on IP address (used for vendor search)
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our service
• Process transactions and send related information
• Generate AI-powered event plans based on your inputs
• Search for vendors near your specified location
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Information Sharing

We may share your information with:

4.1 Service Providers

• Supabase: Database hosting and authentication
• Stripe: Payment processing
• Google: Google Places API for vendor search
• Vercel: Website hosting
• AI Providers: For generating event plans (data is processed but not stored)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication through Supabase
• PCI-compliant payment processing through Stripe
• Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Under Australian Privacy Law, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at privacy@eventilly.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our service
• Improve our service based on usage patterns

You can control cookies through your browser settings. Disabling cookies may affect your experience.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. Our service providers may store data in the United States and other jurisdictions. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

You may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you have concerns about our handling of your personal information.